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All the guidance and advice about coronavirus (COVID-19) in educational settings for staff, parents and carers, pupils and students can be found at: https://www.gov.uk/government/collections/coronavirus-covid-19-guidance-for-schools-and-other-educational-settings

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours:

8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday

If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the helpline.


Handwashing advice

It is essential that everyone washes their hands more often, using soap and water for at least 20 seconds. Hand washing with soap employs mechanical action that loosens bacteria and viruses from the skin, rinsing them into the drain. Drying hands afterwards makes the skin less hospitable to the virus. Hand sanitiser can be effective if soap is not available or the situation makes using soap less feasible (i.e. when outside) but using hand sanitiser provides none of the virus-destroying friction that rubbing your hands together and rinsing with water provides.

The latest guidance and video on hand washing can be found at: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

The e-Bug project is led by Public Health England and has a dedicated webpage for learning resources on hand washing and respiratory hygiene.

Resources are currently available for KS1, KS2 and KS3 and can be used in various settings including schools and at home: https://e-bug.eu/


Department for Transport travelling advice for parents and pupils

The Department for Transport has issued advice on how parents and pupils can travel to school safely as part of the #TravelSafely campaign. Resources have been developed to ensure that parents, pupils and staff have the information they need to stay safe on the public transport network. This includes information developed in collaboration with respected partners on how to cycle and walk safely, where possible.

Resources can be found here: https://extranet.dft.gov.uk/safer-transport-campaign/schools/


Collection of guidance for educational settings on GOV.​UK

All of the Department for Education’s coronavirus guidance for educational settings can be found in one place on GOV.​UK at: https://www.gov.uk/government/collections/coronavirus-covid-19-guidance-for-schools-and-other-educational-settings


Back to School Safely – September 2020 Posters